Accounts & family
How to set up a PS5 passkey and keep account recovery possible
Replace your PlayStation password with a passkey, protect sign-in on a shared PS5, and plan for a lost phone without losing sight of purchases.
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Accounts & family
Keep your account secure, manage family play and understand game access, codes and saved progress.
Comparing subscriptions? Start with PlayStation Plus tiers. Moving consoles? Follow the PS4-to-PS5 transfer guide.
Secure your household
Set up sign-in and age-appropriate play before handing over the controller.
Accounts & family
PS5 family and parental controls: set up a console that works for everyone
Give each child a separate account, control spending and communication, choose playtime rules and close the common gaps on a shared PS5.
Read guideUnderstand access and purchases
Separate the account that owns a game from the console and people using it.
Accounts & family
PS5 Console Sharing and Offline Play: set up a shared console
Let household profiles play eligible purchases on one PS5, understand offline limits, and avoid mixing up games, saves and subscription benefits.
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Accounts & family
PS5 account region, gift cards and DLC: check before you buy
Find your PlayStation account country, match vouchers and add-ons correctly, and understand why moving countries does not change an existing account.
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Accounts & family
PS5 games locked? Restore licenses after checking who owns them
Work out why a PS5 game has a padlock, restore eligible licenses safely, and distinguish purchase, subscription, sharing and disc problems.
Read guideProtect your progress
Understand what is saved locally and what has reached the cloud before switching consoles.
Accounts & family
PS5 cloud saves: sync progress and avoid choosing the wrong copy
Set up PlayStation Plus save syncing, check the latest copy before changing consoles, and understand the different handling of PS4 and PS5 saves.
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